If you find that your Hayward salt cell reading is not responding as it should, you may need to recalibrate the cell. In this step by step guide, we’ll tell you what steps you can take to get your cell on the right track again.
- Make sure that the Turbo Cell is clean. Buildup of calcium or debris in the cell can cause erroneous salt readings.
- With the filter pump running, take the power switch down to the “Off” position, and then back up to “Auto”. You should hear a click within 10 or 15 seconds. When you do, press the diagnostic button five times in a row. The system will go through a recalibration process.
- Wait until the numbers stop changing. If the system settles on or near a number that is close to what you believe to be the salt level in the pool, slide the power switch up to “Super Chlorinate”, then back down to “Auto”. This will lock that number in as the new average salt reading.
- If, during the recalibration process, the number in the display window drops to an unrealistically low level, you will need to contact one of Hayward’s local authorized service providers. To do this, go to www.haywardnet.com and do the following:
- Click on the “Contact Us” link on the home page.
- Click on the “Locate” link at the beginning of the second paragraph on the next page.
- Enter your postal code, then select the mileage radius and your pool type.
- Select “Product Repair or Service”.
- Select the product(s) you need service assistance on, and click “Submit”.
When you contact one of the service providers listed, you will need the serial number from the inside of your control panel door (located under a bar code), and your date of installation, if known. This will assist the provider in determining the current warranty status of your equipment. Depending on what that status is, you may be partially or fully responsible for the cost of repairs (labor and/or parts).